Privacy policy
This Privacy Policy explains how Wrappd (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase from wrappd.co (the “Site”).
By using our Site and services, you agree to the practices outlined in this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy periodically. If we make changes, we will post the updated version on our Site with a revised “Last updated” date.
Information We Collect
We collect personal information to process orders, provide customer service, improve our services, and for security purposes. The information we collect includes:
Information You Provide
- Contact details: name, address, phone number, email
- Order details: billing and shipping address, payment information
- Account details: username, password (if you create an account)
- Communication: information you send to us (e.g., support requests)
Information We Collect Automatically
- Usage data: IP address, browser type, device type, pages viewed, and actions on the Site
- Cookies: We use cookies and similar technologies to improve your experience, remember preferences, analyze Site usage, and deliver personalized content. You may disable cookies in your browser settings, but some features may not function properly.
Information from Third Parties
We may receive information from partners such as payment processors, shipping partners, and platforms like Shopify to fulfill orders and manage customer service.
How We Use Your Information
- Fulfill and manage your orders
- Provide and improve customer service
- Process payments and handle shipping and returns
- Send updates about your orders
- Send marketing communications (you may opt out anytime)
- Prevent fraud and ensure security
- Analyze Site usage for improvement
Sharing Your Information
We may share your personal information with:
- Service providers (e.g., payment processors, shipping partners, IT support)
- Business partners (e.g., Shopify, for store management)
- Authorities if required by law
- In connection with a business transfer (e.g., sale or merger)
We do not sell your personal information.
User-Generated Content
If you submit reviews or other content to the Site, it may be visible to others. Please avoid sharing sensitive information in public submissions.
Children’s Privacy
Wrappd does not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request removal.
Security
We implement measures to protect your information; however, no system is completely secure. Please use secure channels when providing sensitive information.
Retention
We retain personal information for as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Receive a copy of your data (portability)
- Withdraw consent for marketing communications
To exercise these rights, email us at support@wrappd.co. We may need to verify your identity before processing your request.
International Transfers
Your personal information may be transferred and processed outside your country, including in the United States, where data protection laws may differ. We use legal safeguards for these transfers when required.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact:
Wrappd Support
Email: support@wrappd.co
